Welcome to Alice Beauty Shop! These Terms and Conditions govern your use of our website and purchases of our premium beauty and wellness products. By accessing our site and making purchases, you agree to be bound by these terms. Please read them carefully.

1. Website Usage and Account Responsibility

Our website is designed for customers seeking high-quality beauty and self-care products. By using our site, you agree to:

  • Provide accurate and complete information when creating an account or making purchases
  • Maintain the confidentiality of your account credentials
  • Accept responsibility for all activities under your account
  • Use the website only for lawful purposes
  • Not attempt to circumvent any security measures

We reserve the right to terminate accounts that violate these terms or engage in fraudulent activities.

2. Product Information and Descriptions

Alice Beauty Shop specializes in premium beauty and wellness products including:

  • Body care and skincare products (cleansers, exfoliants, moisturizers)
  • Face treatments (serums, masks, eye care)
  • Beauty tools (brushes, combs, curling wands, dryers)
  • Aromatherapy products (candles)
  • Personal care items (deodorants)

We make every effort to accurately display product colors, features, and specifications. However, slight variations may occur due to monitor settings and product batch differences.

Important: For hygiene and safety reasons, certain products cannot be returned once opened, including body care items, cleansers, exfoliants, eye care products, face masks, and serums.

3. Ordering and Payment Terms

When placing an order with Alice Beauty Shop, you agree to the following:

  • All orders constitute an offer to purchase, which we may accept or decline
  • We accept Visa, MasterCard, JCB, and PayPal payments
  • Orders are processed within 1-2 business days after payment confirmation
  • You must provide a valid shipping address in our service areas
  • We do not ship to some remote areas and parts of Asia
  • Prices are listed in US dollars and do not include applicable taxes or duties

If we cannot fulfill your order, we will notify you and issue a full refund if payment was processed.

4. Shipping and Delivery

We offer the following shipping options:

  • Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping – Available on orders of $50 or more via EMS (15-25 business days after dispatch)

Delivery times are estimates and may vary based on location and customs processing. You will receive tracking information once your order is dispatched.

You are responsible for:

  • Providing accurate shipping information
  • Any additional customs fees, taxes, or import duties
  • Inspecting products upon delivery and reporting damages within 48 hours

5. Returns, Exchanges, and Refunds

We want you to be completely satisfied with your purchase. Our return policy includes:

  • Return Window: 15 days from receipt of delivery
  • Condition: Products must be unopened and in original packaging
  • Process: Email [email protected] for return authorization
  • Refund Timing: 5-7 business days after we receive your return

Customer responsibilities regarding returns:

  • Return shipping costs (except for defective items)
  • Including the return reference number on your package
  • Providing original proof of purchase

Original shipping costs are non-refundable unless the item is defective.

6. Intellectual Property

All content on the Alice Beauty Shop website, including text, graphics, logos, images, and product descriptions, is our property or licensed to us and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or modify any content without our express permission
  • Use our branding, logos, or product images for commercial purposes
  • Systematically extract data from our website

7. Limitation of Liability

Alice Beauty Shop’s liability is limited as follows:

  • We are not liable for incidental or consequential damages arising from product use
  • Our total liability for any claim shall not exceed the purchase price of the product
  • We are not responsible for delivery delays beyond our control
  • We are not liable for allergic reactions or sensitivities to product ingredients

Customers are responsible for:

  • Reading product ingredients and descriptions before purchase
  • Performing patch tests when trying new products
  • Using products as directed and for their intended purpose
  • Consulting healthcare professionals with specific health concerns

8. Privacy and Data Protection

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our site, you consent to our collection and use of your data as described in that policy.

9. Policy Changes

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our site after changes constitutes acceptance of the modified terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state where our company is registered. Any disputes shall be resolved in the appropriate courts in that jurisdiction.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: 2024 Merrily Dr, Montgomery, US 36111

Response Time: 24-48 hours

Thank you for choosing Alice Beauty Shop for your luxury self-care journey. We appreciate your understanding of our policies, designed to maintain the highest standards of quality and safety for all our customers.